Closing the loop between vision and shipped quality.

Madhusudan Dhakite, professional headshot

Twelve years in QA and test automation. I’m Software Quality Assurance Manager in Pune, connecting product intent with delivery, from requirements through release. I also build web apps on the side.

Madhusudan Dhakite smiling, wearing glasses and a white patterned polo shirt

I’m Madhusudan Dhakite, an Automation Manager and people-first engineering leader who connects product intent with dependable delivery. With 12+ years in quality engineering and strong expertise in test automation, I have built and scaled automation frameworks, improved release confidence, and driven quality across complex systems. Alongside this, I bring a growing track record in end-to-end project management, leading client conversations, refining requirements, tracking execution, and planning releases to keep commitments credible.

My approach is calm, explicit, and outcome-oriented. I set clear expectations, drive decisions, and surface risks early. I mentor engineers, help prioritize under pressure, and step in when alignment drifts, staying close enough to the work to keep plans realistic while building stakeholder trust, team morale, and practical documentation.

I also enjoy building web applications and experimenting with web development, creating tools that solve everyday problems for businesses and people.

Beyond work, I’m a published author, host of The Test Loop podcast, and I write for peers who care about quality and execution. I’m usually reading, learning, or building something on the side.

A few places I lean in: short on jargon, high on impact.

  • QA strategy & organizational quality

    Making “quality” a shared definition, not a last-minute gate. I align risk, coverage, and release rhythm so teams know what “done” means before the deadline breathing down their necks.

  • Automation that teams keep running

    Suites and pipelines that earn their place: fast feedback, clear failures, and less hero debugging. From web and mobile to APIs and hybrid systems, I care that automation speeds delivery instead of slowing it.

  • Delivery, clients & leadership

    Owning backlogs, client conversations, and ceremonies when stakes are high. I keep expectations honest, documents useful, and teams aligned when software, hardware, or timelines all move at once.

  • Systems thinking & calm under fire

    Tracing messy failures to root cause and feeding lessons back into how we build, not just how we test. Pragmatic about AI: leverage it for speed, never as a substitute for judgment.

  • Building tools & web apps

    I love shipping small tools and web apps that scratch a real itch, whether it’s automating a tedious workflow, prototyping an idea, or learning by doing. Side projects keep me honest about what “simple” actually takes.

  • AI, reading & continuous growth

    I’m actively maturing how I use AI (testing, delivery, and leadership), not by chasing hype, but by reading, experimenting, and folding what works into how I lead and how teams operate.

Small builds and experiments: interfaces, workflows, and static sites I ship for practice and for people who need something that just works. Read more about each project →

Long-form articles on QA, AI in testing, automation, and how teams ship with confidence, hosted on blog.mdhakite.xyz.

Read the blog

Two podcasts, two perspectives on doing work well. The Test Loop explores AI in QA, test automation, leadership, and delivery through practical conversations, with how-tos and lessons for work on the ground. PMP Sprint breaks down the PMP journey, from exam strategy to real-world impact. Listen below.

Total journey: 12+ years in software.

  1. Today, Software Quality Assurance Manager

    Aug 2025 – present · Pune

    At Zinnia, leading quality engineering in insurance technology, where reliability, regulation, and customer trust meet. Continuing to grow where scalable automation, delivery discipline, and thoughtful use of modern tooling (including AI) come together.

  2. Ad tech, platforms & renewables, Cognologix

    Apr 2022 – Oct 2025 · Pune

    As lead full-stack automation engineer: ad tech with client Cadent, Cypress-based UI and API frameworks from scratch, Selenium Grid 4, Docker, and Kubernetes test infrastructure, working closely with cross-functional teams.

    As principal test developer: AI for industrial engineering with Nexxa.ai; project management for Xponent Power in renewables: iOS app, firmware (SBC), frontend, backend, and cloud; agile/scrum ownership; earlier led QA end-to-end with a platform-agnostic framework (Selenium, Appium, TestNG) and hardware/Bluetooth automation using Xcode and custom tooling.

  3. BFSI technical lead, Wipro / Credit Suisse

    Oct 2021 – Apr 2022 · Pune

    Technical lead in banking: high expectations for quality, compliance, and stakeholder communication in a regulated environment.

  4. Healthcare, Python & mentorship, Evolent Health

    Sep 2018 – Oct 2021 · Pune

    Progressed from software engineer to senior engineer: SME for QA on the unit, automating manual-heavy processes, mentoring newcomers, ETL and database testing, and learning Python from scratch to build an internal automation tool (PAFation) from the ground up.

  5. Telecom & BDD at scale, Amdocs

    Dec 2016 – Sep 2018 · Pune

    Functional test engineer in telecom: requirements from functional teams into automation, owning a Cucumber + Selenium stack, UI and REST API coverage (Rest Assured, Postman), and defect ownership in aggressive agile cycles.

  6. From manual craft to automation, Infosys

    Feb 2014 – Dec 2016 · Pune

    Test engineer for a large UK banking client: Excel macros first, then full UI automation and agile delivery. Learned testing methodologies, foundational automation, and how global teams ship at scale.

  7. Embedded foundations, SEDEMAC Mechatronics

    Aug 2013 – Feb 2014 · Pune

    Started in R&D after graduation: embedded C for two-wheeler ignition software, working with OEMs like TVS and Mahindra. It shaped how I think about hardware–software coupling and rigor under real-world constraints.

Role titles, exact dates, and narrative details: résumé (PDF) · LinkedIn.

Professional learning I’ve completed: each card lists the full course or programme name and what it covered. Verify on Coursera or LinkedIn where links are available.

Google Project Management Professional Certificate

Google · Coursera (multi-course programme)

End-to-end project management credential: initiating, planning, running, and closing projects; agile and hybrid approaches; stakeholder communication; risk, quality, and career skills for PM roles.

Professional certificate Verify

Foundations of Project Management

Google · Coursera

Core PM vocabulary and lifecycle; organizational culture; change management; introduction to project management tools and career paths. Part of the Google Project Management series.

Project Initiation: Starting a Successful Project

Google · Coursera

Defining project goals, scope, and success criteria; stakeholder analysis; resources and documentation; RACI-style responsibility mapping; building a project charter and kickoff clarity.

4P Model for Strategic Leadership

Harvard Kennedy School Executive Education

Strategic leadership framework around purpose, process, people, and projection, applied to leading teams and initiatives in complex environments.

Issued May 2023

SAFe 5 Practitioner Certification (SP)

Scaled Agile, Inc.

Applying the Scaled Agile Framework for Lean-Agile delivery: team and technical agility, PI planning context, and working effectively in a SAFe enterprise.

Issued Dec 2020

DevOps Practitioner Training

Simplilearn

DevOps culture and practices; CI/CD concepts; collaboration between dev and operations; tooling landscape for automated pipelines and release reliability.

Issued Dec 2020

Tricentis Automation Specialist

Tricentis · Levels 1 & 2

Model-based test automation with Tricentis, from core principles and business-readable flows through advanced patterns, scaling suites, and folding automation into broader quality practices across the org.

Issued Jul 2020

Machine Learning

Coursera · Stanford / Andrew Ng

Supervised learning (regression, classification), neural networks, advice for ML practice; foundational math intuition for models that later informed how I think about data-heavy testing and AI-assisted workflows.

Issued Oct 2018

REST API Testing (complete course)

Udemy

Hands-on REST API testing: HTTP methods, status codes, JSON payloads, Postman/collection patterns, and automation-minded design for service contracts.

Issued Jan 2017

Words from people I’ve worked with, also on LinkedIn.

Madhusudan is very good at automation, client interaction, and presentation, and manages stakeholders' expectations very well. He effectively leverages AI tools to further enhance his skills. He is a very good communicator and proactive team member. He also adapted well to new responsibilities given to him as a Technical Manager and went above and beyond to meet the tight timelines from time to time. Madhusudan is also very good at documentation and can serve as a role model for the team in this area.

Rakesh Gupta Director of Engineering, Cognologix Technologies

Madhu has a solid understanding of creating automation frameworks and implementing them successfully. With sincerity and enthusiasm, he takes a deep dive to understand the business behind an application before committing to an RoI by means of automation. His coding skills are good, and he has helped to automate complex applications during his past journey. He is an asset to a team.

Milind Inamdar Director - QA/Soft. Eng. at Evolent Health

Mostly harmless, occasionally sarcastic.

You can send an e-mail to madhusudan.dhakite@outlook.com, or click here.